FREQUENTLY ASKED QUESTIONS

SLF stands for Saber-Laser -France. We are an online store specializing in the sale of high quality lightsabers. We provide exceptional customer service to answer all your questions and needs. Our mission is to provide our customers with superior quality products to allow them to enjoy a unique and immersive experience in the world of lightsabers. We offer a wide selection of models to suit all budgets and styles, as well as advice and support to help you choose the lightsaber that best suits your needs. We pride ourselves on our commitment to customer satisfaction and work tirelessly to provide you with a pleasant and hassle-free online shopping experience. So, if you are looking for a top quality lightsaber, do not hesitate to take a look at our website to discover our selection. If you have any questions or concerns, please do not hesitate to contact us directly by telephone. We have a dedicated and experienced team who are always ready to help you. We are here to answer all your questions and ensure to provide you with fast and efficient assistance. You can contact us to get more information about our products, or to place an order. We look forward to helping you find the lightsaber of your dreams!

At SLF, we pride ourselves on being able to offer quality service. In addition to being a company with French-speaking customer service, SLF also stands out by offering very high quality products. We strive to select the best products for our customers and ensure that every item we sell is of premium quality. At SLF, we believe that product quality is paramount to customer satisfaction, which is why we only offer items that we would be proud to use ourselves.

We offer a variety of secure payment methods so you can shop with confidence. Currently we accept credit cards and debit cards. Your financial information is safe with us, as we do not store any credit card information on our servers. Additionally, we use a 128-bit SSL encrypted payment processor to protect your online transactions. So you can rest assured that your financial information is safe when you shop on our site.

SLF has no connection to Disney, Lucasfilm, or any lightsaber franchise. Our goal is to provide unique, high-quality designs that are accessible to everyone.

With the "smooth swing" feature, the sound emitted by the lightsaber can vary in volume and pitch, creating a more realistic effect.

Contact us, simply send us an email or fill out our contact form. Don't forget to give us your order number and contact details.

Our commitment to customer satisfaction is our top priority. We ensure that your order is shipped as quickly as possible, usually within 2 business days of receiving your payment. We are committed to providing you with a fast and efficient shopping experience, and we are always here to help you when needed.

Yes, absolutely! The security of your personal information is our greatest concern. We use industry-leading security protocols to protect your data, including SSL encryption to encrypt all your personal information. We never store your credit card information on our servers. We also work with Stripe, one of the most secure online payment methods available, to ensure your transactions are secure. Don't forget to check that the small padlock is present in the address bar of your browser when shopping, which indicates that the site is secure. So you can rest assured that your personal information will always be safe when shopping on our site.

Yes quite. Contact us by email contact@sabrelaser-france.fr. Response in 24 hours max.

At SLF, customer satisfaction is our first concern. This is why we offer a "Satisfied or Refunded" policy. If you are not completely satisfied with your purchase, you have 7 days after receipt of your package to return it to us. Please contact us by email at contact@sabrelaser-france.fr before returning the product to us for return instructions. We will endeavor to refund the amount of your purchase within 1-3 working days of receipt of the goods in our warehouse. Please note that return costs are your responsibility. We are here to help and we want you to be completely satisfied with your purchase.

You do not have to register to order from us!

To ensure secure delivery of your packages, we use the most reliable delivery services available, primarily DHL or La Poste. If your package is lost, please contact our customer service at the following address: contact@sabrelaser-france.fr.